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in the rapidly evolving field of it service management, the information technology infrastructure library (itil) framework stands as a cornerstone for
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course overviewour online course for itil® 4 foundation will teach you the fundamental itil concepts and terminology, including the seven guiding principles of itil 4 and four dimensions of service management. this qualification will help you work towards becoming an it project manager, service delivery manager, or senior project mana
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it governance, a leading itil trainer, will teach you a variety of new it service management tools in itil4 and a renewed focus on itsm best practices.
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